Telecaller/Customer Relationship Officer

TeleCaller Job deion

We are interested in hiring a dedicated and hardworkingindividual as a Tele caller

Your main goal is to boost our sales by reaching out toexisting customers as well as potential customers. As a Tele caller, you areresponsible for handling sales over the phone entirely. You are alsoresponsible for solving questions in regard to the product or service providedby the company.

In addition to this, you should collect desired informationfrom the clients and maintain healthy relations with them. You are required tounderstand the customer’s requirements and demands and close the sales dealefficiently. You are also required to write down important information providedby the customer and follow up with them on a regular basis.

As an ideal candidate, you should be an excellentcommunicator along with convincing abilities. Great report writing skills,amazing negotiation skills, and phenomenal telephone etiquette are essentialfor this position.

If you are ready to take up these duties and responsibilitiesof Tele caller, then apply right away. We will love to meet you.

Responsibilities

• Answering phones and explaining the product and services offered by the company.
• Contacting existing customers as well as prospective customers using s.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Making recordings of all the sales phone calls and sales deals.
• Taking and processing product orders in a professional manner.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer’s needs and requirements.

Requirements

• High school diploma or equivalent.
• Work experience as a Tele caller, Tele Marketer, or a similar role in the Sales Department.
• Professional certification sales and marketing will be an advantage.
• Great interpersonal skills.
• Exceptional oral and written communication skills.
• Strong organizational skills.
• Ability to work in a team or individually as and when required.
• Ability to manage and handle multiple tasks.
• Outstanding problem-solving skills.
• Exceptional attention to detail.
• Hard-working individual.
• Good time management abilities.
• Strong decision-making skills.

CONTACT: US.